By Kaushalesh Lal (auth.)
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Extra resources for Information and Communication Technologies in the Context of Globalization: Evidence from Developing Countries
Manufacturing is limited to 200 employees whereas for retailing, a turnover of £ 50,000 is used as a criterion. European Commission has adopted a common definition of SMEs with more emphasis on numbers of employees instead. They define microenterprises (very small firms) as employing less than ten workers, small enterprises as those with ten to 99 workers, and medium enterprises as those with 100 to 499 workers. Malaysia is no exception and there is no standard definition of SMEs. According to Lee (2003), different government agencies have adopted different definitions based on criteria such as annual sales turnover, number of full-time employees and shareholders' funds.
3 Data and methodology The study is based on primary data collected from firms located in the New Okhla Industrial Development Area (NaIDA). This is a newly developed industrial town near the national capital, New Delhi. There are four main ISPs (Internet Service Providers), namely, Videsh Sanchar Nigam Limited (VSNL), Software Technology Park of India (STPI), Satyam, and Mantraonline operating in NaIDA. Mantraonline and Satyam are private sector ISPs whereas VSNL and STPI are state-owned public sector companies that are involved in providing Internet services.
3 Bandwidth (BANDW) Data on actual bandwidth that was being used by firms were collected. However, the values of the variable have been converted on a new scale for the purpose of analysis. The telephone-using firms are given value 1 while 64 kbps (kilo bits per second) ISDN (Integrated Service Digital Network) line-using firms are assigned value 2. The firms that have access to 128 kbps bandwidth are assigned value 3. Various type of communication modes such as, telephone line, ISDN line, Radio link, and VSAT (Very Small Aperture Terminal) are available in India.